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Jan 10, 2011

PowerPoint Crashes when Typing Anything on a Mac Running Windows 7 and Bootcamp

OS X pictureProblem: PowerPoint Crashes when Typing Anything on a Mac Running Windows 7 and Bootcamp 3.2

This problem is bizarre. About an hour ago, I tried to start working on a PowerPoint presentation I started on Friday. Whenever I type anything PowerPoint 2007 crashes. Everything worked fine on Friday. (Ahhh!!!! Sometimes I really hate computers.) I'm using a MacBook Pro running Windows 7 64bit and Bootcamp 3.2.

Solution:
The bug appears to be with BootCamp 3.2 and Windows 7. My HP laptop has no such problem. Only my Mac.

Thanks to some smart folks on the Apple forums, there are workaround solutions to this bug. The problem seems to be with Windows, Bootcamp, PowerPoint, and the keyboard driver.

PowerPoint 2007
For PowerPoint 2007 on Windows 7....
  1. Open Control Panel
  2. Press "Change keyboards or other input methods" from "Clock, Language, and Region"
  3. Press "Change keyboards..."
  4. Press "Add..."
  5. Scroll down to and expand "English (United States)" (if it's not already expanded)
  6. Select "US"
  7. Press "OK"
  8. Press "OK"
  9. Press "OK"
  10. Close the Control Panel
See Forum Post Here

PowerPoint 2010
Another user performed these steps to fix the problem on PowerPoint 2010.

In PowerPoint 2010..
  1. Go to "File", "Options", "Language"
  2. Under a the heading "keyboard layout" note the hyperlink which says "not enabled".
  3. Click on the hyperlink and select a keyboard layout and the keyboard's language.
  4. Once you complete the process it will say "enabled" under the keyboard layout heading.
This should fix the problem.

I can confirm the PowerPoint 2007 fix worked for me. Given the Posts date back to late November it appears this bug has been around a while.

79 comments:

Anonymous said...

Great fix.
THANKS
Gary

Anonymous said...

You made it through..
THANK YOU

Anonymous said...

Wow. thank you for posting this, worked perfectly.

Anonymous said...

FANTASTIC.

Anonymous said...

Yes - this worked for me as well. Thank you so much!

Anonymous said...

My question is, how can it work great for so long and all of the sudden we have problems and we have to look for a fix like this?

Thank you so much for the post! My daughter was in a bunch of trouble since we thought she was the guilty party!!!!

Anonymous said...

Fantastic. Fixed my problem of 2 months. Thank you.

Anonymous said...

Thank you thank you thank you! I had *just* updated to 3.2 and didn't think twice about it. May never have connected the bootcamp upgrade with this weird PPT crashing problem.

There also seem to be some weird behaviors with the click/dragging that also got screwed up with the change.

Anonymous said...

Thank you Thank you Thank you!

-John

Anonymous said...

This post has saved me more gray hairs, time and MONEY!!!

Awesome!!!

Anonymous said...

THANK YOU!!! This totally worked for PPT 2007 on a Macbook Pro running WIN7x64 via Bootcamp. Appreciate it!

Anonymous said...

Excellent, easy to read and follow. I appreciate it not being buried in ads and junk. Thank you.

Anonymous said...

Excellent fix. It was very frustrating trying everything else, including system restore. I was about to reinstall the whole office application when I found this solution. Thanks.

Anonymous said...

After trying to repair, reinstall, and update PowerPoint, I found this page. IT WORKS!

Anonymous said...

Sweeeeeeeeet!!

Love ya Man

Blake Erickson said...

Wow, thank you so much :) I can now use powerpoint 2007. powerpoint 2010 seems to work now too.

Anonymous said...

Thanks SO MUCH - this was a great fix!

Vijay said...

Thank you. Very well instructed solution. I wonder when and why the keyboard change took place.

Anonymous said...

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous said...

Great help. Thank you so much!!

Anonymous said...

Wow, thanks man!

Anonymous said...

Worked perfect for Powerpoint 2010. It also fixed the drag and drop issue. Awesome! Thanks soooo much. I was about to spend hundreds of dollars trying to get this fixed. It took me a while to find your post but I am so glad i kept on looking

Preston said...

OMG, thank you so much. I was about to go crazy!!! Whew, thank you, thank you, thank you!!!!!

Anonymous said...

Thanks for the time saver.

Anonymous said...

Thanks!!!!

Anonymous said...

Thank you for this!! Awesome fix!

Anonymous said...

My friend, you just saved me from using the white board for my presentation in an hour. Cheers, buddy!

Anonymous said...

Thanks! I should have googled this problem before I reinstalled Office, applied service packs, and started tearing out my hair.

Bertil said...

Thanks sooo much! You did saved my day (and possibly my job) - I couldn't edit a single PPT and somehow a paper napkin scribbling wouldn't have done the job.

Anonymous said...

Like many others, you have saved me a load of pain and frustration. Thanks!

Anonymous said...

Thank you! Waited until the last minute to finish homework and came across this bug!

Anonymous said...

THANK YOU!!!

siewmengtan said...

Great FIX. You da BEST! Saved me a ton of grief...

Anonymous said...

Thank you so much. I uninstalled/reinstalled Office, ran cleanup apps... But nothing corrected the problem.

Though I banged my head in frustration after spending ~20 seconds doing your fix, after hours of troubleshooting, it is a relief to have it working again.

Thanks again!

Anonymous said...

Great fix, thanks!

Anonymous said...

Savior...
Just in time . . .
MV

Anonymous said...

I'd contacted tech support re this. After failing multiple strategies, they suggested I creatge a new user. It worked great... for a few months ... then the identical problem. Reinstalled Windows. Worked a few months ... then relapsed.
This suggestion was a fix. Thanks

Moray said...

Thanks - fixed the bug on my bootcamp MacBook and all is good! This was driving me crazy so many thanks again!!!

Detroit Gary said...

Thanks.

After two hours of frustration, problem solved.

I had a similar problem, in which everything was fine on the PC side a couple days ago. Bizarre, indeed. I had been working in Keynote and saved out some large PowerPoint exports but other than that I have no sense of what went wrong -- No updates, no new software. Office just quit working!

Anonymous said...

Had the same problem with PowerPoint 2011 on Win 7 on a Mac, this fix works. Had to select "US" as the keyboard layout and make it the default by moving it up for "Not Enabled" to change to "Enabled". Thanks for the suggestion.

Anonymous said...

Thank you it really works.

Anonymous said...

Amazing - many thanks!

Anonymous said...

Wow, THANKS! How in the world did someone ever discover this fix?!?!?

Anonymous said...

You da man

Jerome said...

I've had this problem for so long, reinstalled Office with my copy, used somebody elses, edited the registry... that's been over months. I finally found this and fixed it in 20 seconds. Anger and joy all mixed in one. Thanks.

Anonymous said...

whew! thank you so much :)

Ben Stegink said...

Thank You!! Just encountered this same problem running Windows Server 2008 R2 and Bootcamp 4.0 and this fix worked.

Anonymous said...

This works on a Mac running Windows 7 through Parallels Desktop too. Thanks!

Anonymous said...

The 2010 fix worked for me! Thank-you very much!

Anonymous said...

Awesome!!!!!!! Thanks!

emaxfromnyc said...

Thank you for posting. Saved me a lot of time.

Keith said...

Thank you for the fix. I tried other fixes I found on line which did not work. This was the quick fix. Apple and Microsoft should put into this fix into TechNet and the Apple Forum. Thanks again.

Anonymous said...

Thanks for the post! it is good to see people are willing to share knowledge without being paid to do so.

Anonymous said...

Thank You for this fix! This saved me a lot of grief!

Håkan Söderbom said...

Argh, wished I had found your fix quicker. Been trying everything; reparing Office, looking for hot fixes, updates etc. Changing the keyboard fixed it. THANKS!

Anonymous said...

Great! Extremely helpful. It worked with PowerPoint 2010.

Anonymous said...

Great! It worked with PowerPoint 2010.

Anonymous said...

Thank You so much!! It helped me solve the problem!!

I tried uninstalling and reinstalling Office but it didn't work. But this did the trick!

Anonymous said...

Excellent fix. Worked flawlessly on my Win7 MBP13'09

Anonymous said...

Thank you! The 2007 fix worked on my macbook air 64-bit running bootcamp with windows 7 powerpoint 2010.

DoGGy said...

Thank you so much for this guide, it was quite frustrating as i have to type in notepad before pasting the item into powerpoint.

Anonymous said...

Thank you! Had the exact same issue and I thought it would be hopeless but decided to google for it anyway. And there was the solution, first post I tried! Awesome!

Anonymous said...

Thanks a Ton!!

Anonymous said...

Thanks a lot; It worked like a charm for PPT 2010. An excellent and most useful post!!

Anonymous said...

You made me look like a hero

Muchas Gracias

LOS.

Anonymous said...

Now I can use The Windows Version instead of booting into my Mac Powerpoint. THANKS!!!

Anonymous said...

Worked great, thanks!

Anonymous said...

The fix for PowerPoint 2007 worked on PowerPoint 2010 on my iMac running win 7 x64 in bootcamp. Thanks!! :)

Joshua Martinez said...

LOL! First link I clicked on when researching my issue and it worked!!! Thank you for the post!

Joshua Martinez said...

First link I clicked on to research my problem! It works! Thank you for the clear post and instructions!

Best Regards,
~
Joshua

Anonymous said...

thank you

Anonymous said...

Great Fix, Thank You!

Anonymous said...

Thanks, this has been driving me nuts!

Anonymous said...

Awesome... This is great help.
Keep it up.
THANK YOU SO MUCH...!!!

Anonymous said...

This worked straight away - thank you very much for posting this.

DR

Anonymous said...

Thanks for the great post... its awesome fix...

Anonymous said...

Thank you so much -- totally fixed my +1 year-long Windows 7 64-bit Office 2007 Powerpoint quagmire.

Anonymous said...

thanks!

Anonymous said...

So simple .. wish I'd found this fix much earlier .. it would have avoided so much frustration - BIG THANKS

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